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#Data Usage Agreement

Effective: January 25, 2025 Last Updated: January 25, 2025

This Data Usage Agreement (the "Agreement") is entered into between Nurl App, Inc. ("Provider", "we", "us", "our") and the Publisher ("Customer", "you", "your").

#1. Scope of Agreement

This Agreement governs the terms under which we provide database services for storing and managing your tabletop role-playing game (TTRPG) content, and how that content is accessed and displayed through our consumer application.

#2. Data Storage and Management

#2.1 Data Ownership

  • You retain all ownership rights to your content
  • You grant us a license to store, process, and display your content through our platform
  • You maintain control over your content's availability and accessibility

#2.2 Data Storage

  • Content is stored in secure, encrypted databases
  • Regular backups are performed every 24 hours
  • Data is stored in redundant locations to ensure availability
  • Backup retention period is 30 days

#2.3 Data Access

  • Access to your content is controlled through secure authentication
  • API access is provided with rate limiting based on your subscription tier
  • Access logs are maintained for security and auditing purposes

#3. Data Display and Consumer App Integration

#3.1 Content Display

  • Your content will be displayed in our consumer app with appropriate attribution
  • We may optimize the presentation for accessibility and user experience
  • We will maintain the integrity and accuracy of your content
  • Your branding and trademarks will be respected and properly displayed

#3.2 Content Updates

  • Updates you make to your content will be reflected in the consumer app within 5 minutes
  • Version history will be maintained for rollback capabilities
  • Users will be notified of significant content updates

#4. Security Measures

#4.1 Data Protection

  • All data is encrypted at rest and in transit
  • Access controls are implemented at multiple levels
  • Regular security audits are performed
  • Compliance with industry security standards

#4.2 Breach Notification

  • You will be notified of any security breaches within 24 hours
  • Detailed incident reports will be provided
  • Assistance with any required customer notifications will be provided

#5. Data Limits and Performance

#5.1 Storage Limits

  • Storage limits are based on your subscription tier
  • Overage charges apply beyond included storage
  • Notification will be provided at 80% of storage limit

#5.2 Performance Guarantees

  • 99.9% uptime guarantee
  • Maximum API response time of 500ms
  • Real-time data synchronization
  • Automatic scaling during peak usage

#6. Data Export and Portability

#6.1 Data Export

  • You may export your data at any time
  • Exports will be provided in standard formats (JSON, CSV)
  • Complete export history is maintained

#6.2 Service Termination

  • Upon termination, you have 30 days to export your data
  • After 30 days, data will be securely deleted
  • Verification of deletion will be provided

#7. Privacy and Compliance

#7.1 Data Privacy

  • We will not share your data with third parties without consent
  • Personal data handling complies with GDPR and CCPA
  • Privacy controls are provided for sensitive content

#7.2 Compliance Requirements

  • We maintain compliance with relevant data protection regulations
  • Regular compliance audits are performed
  • Documentation of compliance is available upon request

#8. Support and Maintenance

#8.1 Technical Support

  • 24/7 support for critical issues
  • Standard support during business hours
  • Response time based on issue severity

#8.2 Maintenance Windows

  • Scheduled maintenance with 7 days notice
  • Emergency maintenance with immediate notification
  • Maintenance impact minimization strategies

#9. Term and Termination

#9.1 Agreement Term

  • Initial term of 12 months
  • Automatic renewal unless cancelled
  • 30 days notice required for cancellation

#9.2 Termination Effects

  • Data export period of 30 days
  • Secure data deletion after export period
  • Final account settlement

#10. Modifications to Agreement

We reserve the right to modify this Agreement with 30 days notice. Continued use of the service constitutes acceptance of modifications.

#11. Contact Information

For questions about this Agreement, contact: legal@nurl.app